About Us

Our Brand: Simple. Fair. Perfect.

Just Jump USA® is proudly America's #1 brand for “direct-to-consumer” roadside assistance and the nation's indisputable experts in Car Battery Jump Start Service. We’re probably your friends’ and neighbors’ best-kept secret! There’s no memberships, sign ups, claims, or recurring cost to use our service. We charge a simple service fee of $25 for most services we offer, plus a small booking fee ranging from $10 to $15 in most cities we serve. By using a direct provider of roadside assistance like Just Jump USA, you can save hundreds of dollars on insurance premiums by eliminating unnecessary claims filed against your insurance policy. For most roadside assistance programs including AAA, State Farm, All-State, Geico, Progressive, USAA, Ford, Toyota, Infiniti, Honda, Urgent.ly, and just about any other program you can name, customers are sold completely unnecessary coverage, for services that are actually pretty cheap already, but only when you go direct! (Since most insurance companies use middlemen to “dispatch” service, roadside insurance claims often cost $95 to $100 just for the “dispatch,” even though the actual service provider (i.e. the local companies that arrive at your location to assist) charge much less — this counts as a claim against your policy and leads to higher premiums. Plus, most programs only allow a total of 3 to 4 service calls per calendar year, before you’re required to pay a hefty out of pocket fee for each additional service you request, often times more expensive than the program or coverage itself. Our brand of services provides deliverance of the most basic services you need at the most affordable out of pocket rates, allowing you to effectively save your existing roadside claims for real emergencies (i.e. towing/winching/out of state breakdown/etc.).

The best part? Our costs are 100% reimbursable by your insurance company or existing roadside assistance membership program up to your program's benefit limit. That means if you're tired of waiting for something as simple as a jump start, car unlock, gas delivery, or a tire change, you can get quick no strings attached service from Just Jump USA now and receive quick reimbursement from your own program later! Since our fleet consists of emergency service vehicles that provide quick and basic non-towing services, we're able to respond to calls for service much much faster than traditional towing companies.

More About Our Company

WHO IS JUST JUMP USA?

Founded in early 2018 in Tallahassee, Florida by an experienced service technician and former Pop-A-Lock employee, Just Jump USA®—often referred to as “Just Jump” or “Jump Start”—has rapidly expanded, servicing multiple cities across the nation, and providing comprehensive mobile automotive help to customers for over six years. As America's undisputed leaders in car battery jump start services, we take pride in our service and the unforgettable experiences we give our customers.

WHAT’S THE JUST JUMP USA® MOBILE APP?

The Just Jump USA mobile app is a fast—free app that connects you directly with skilled service technicians in your area without any memberships or sign-ups. We offer a range of services, including jump starts, at-home battery replacements, car unlock services, home unlocks, flat tire assistance, and more. With our easy-to-use app, you can check technicians' schedules, view their estimated arrival times and average feedback ratings, and book a service for arrivals in as little as 30 minutes or schedule appointments for later dates if it's not an emergency.

WHAT MAKES JUST JUMP USA® DIFFERENT FROM TRADITIONAL COMPANIES?

For one, Just Jump USA® is one of the only roadside assistance companies in America that was founded by actual roadside assistance technicians. One of the many benefits of being a company founded by real service technicians, and not big-tech entrepreneurs, insurance companies, or a dispatch service is that we understand your perspective as a consumer and can explain things clearly from start to finish. Here, we’re service oriented — not insurance or membership oriented. We encourage you to check our Google reviews to see how well we communicate and service our customers. What might be a new and frustrating experience to you is something we've likely seen many times before — and we’ve perfected the craft of guiding you through these experiences to help you achieve a stellar experience.

WHO’S ON THE APP?

We host a diverse range of service technicians in our marketplace, including professional mechanics, automotive engineering graduates, retired locksmiths, full-time quick-lube shop employees, and even some business owners who own their own brick and mortar automotive centers. Our technicians typically have at minimum one year of professional experience or relevant education in the automotive industry.

OUR FLAGSHIP SERVICE – THE ALMIGHTY JUMP START

Just because we’re affordable doesn’t mean there’s no value factor. Our comprehensive jump start and troubleshooting service is number one in the nation and includes free battery testing and expert troubleshooting at your location, no matter where you are. Whether you’re at home, school, stuck in a parking lot — Our award winning comprehensive jump start service addresses your top concerns like is it your car battery, fuel system, alternator, starter, key fob, or something else giving you starting issues. We challenge our customers to ask Google who’s the number one jump start service in the country and then check our customer reviews to learn more about our legacy in jump starting cars the right way — and fyi, if you’re still using jumper cables, it’s already wrong. Our friendly team can come to your location and service you in a manner that’s professional, detailed, educational, and ethical. For most people, it’s hard to understand what any of that could possibly even mean until they’ve used our service. Just Jump USA is the standard and we’ve raised the bar high while keeping the price low. Our price to have a service technician come and assist you at your location with your cars battery is low enough so that you can get assistance without needing to purchase ongoing memberships or get costly coverage added through insurance. In select markets, we offer at-home battery delivery and installation, or you can have a technician install a battery you’ve already purchased if needed.

CAN YOU SEND SOMEONE TO MY LOCATION?

We can — but so can you! You can easily summon a mobile service technician who will come to your location in as little as 15-35 minutes and assist you with your car’s battery related concerns immediately. Simply click the button below or use the free Just Jump USA mobile app to locate and dispatch a nearby mobile service technician who will come and service your vehicle. Both options (website and app) allow you to check technicians' schedules, view their estimated arrival times and ratings, track and chat with your technician in real time, and book a service at your convenience. You can choose to have a technician arrive in as little as 30 minutes if you’re stranded and need help ASAP or schedule an appointment for a later time if it's not an emergency.

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