Thanks for choosing Just Jump USA. We're committed to providing you with a delightful experience! If you've just submitted a service request, scroll up to check the status of your request. Your final rate will include our service fee plus a mandatory market adjustment fee based on your city and state. Additional fees may or may not apply to your specific request such as mileage fees, overnight fees, etc. View information on how we calculate rates by visiting our policies page.
Immediate payment is required at the time you request your roadside assistance. Payment will be processed securely over the phone by a dispatcher at the time we activate your request. Service technicians should not request or demand any personal payment information from you upon their arrival. Technicians are not authorized or permitted to give any service quotes, up-charge, or handle any of your personal debit/credit/cash app information. House unlocks should be handled directly by a manager and payment on arrival may be accepted under limited conditions. Please report any technician misconduct immediately to "firstname.lastname@example.org." A cancellation fee up to the full cost of service may apply once your charge has been processed. Please retain your emailed receipt for your records. Your insurance company, warranty, or road membership may reimburse you the costs of today's service; should you be eligible.