FSU Campus Roadside Program
*COVID 19 Virus Updates: In response to the COVID 19 virus recovery efforts, we've temporarily suspended this program in accordance with state mandated university closures.
Florida State University has partnered with our Campus Roadside Service Program to provide motorist assistance to Florida State University Faculty, Staff, and Students. To request priority assistance through our Campus Service Roadside Program, call (850) 629-8569 and select option 1 to be transferred to our Campus Roadside personnel.
The Campus Roadside program is administered by us here at Just Jump USA. Just Jump USA is an independently contracted partner of Florida State University.
Campus Roadside Program Services:
- General Motorist Related Inquiries
- Temporary Traffic Control Assistance
- Traffic Incident Prevention Assistance
- Stalled Motorist Assistance: Disabled Vehicles Impeding Traffic or Broken Down on Major Roadways
- Emergency Locksmith: Car Door Unlock Service
- Car Battery Jump Start Service
- Car Battery Diagnostics / Charging System Diagnostics
- Flat Tire Replacement Service (Must have spare)
- Flat Tire Tire Air Service
- Emergency Gas Delivery
- Emergency Towing Referral Service
Program Features:
- 24/7 On Call Priority Service
- Track the live location of your technician and the estimated arrival time from the comfort of your phone via our advanced service tracking system.
- Automated Text Updates keeps you fully informed on the status of your request.
- If eligible; costs are reimbursable by your auto club membership, car insurance, or other roadside assistance program.
- Multiple discounts and ongoing program promotions available.
- Free air freshener or car sunshade on select services.
- Limited Complimentary Assistance
Program Daily Rates:
- Service Fee: $15
- Additional After Hours Fees May Apply.
FAQ:
- Q: What do I need? You will need to present your state issued identification. Your FSU ID card is not necessary.
- Q: My car is located in between another car or in front of a wall. Will I need to push it so the technician can get to it? No. Please do not push or move your vehicle. Technicians can professionally service your vehicle wherever it is parked.
- Q: Can my student account be charged? At this time, you can pay for services using card or cash app.
- Q: How long before service arrives? Just Jump USA technicians strive to complete service calls in under 25 minutes from the time the call was dispatched, however, as an on demand service, the actual time of arrival may vary.
- Q: What if I can’t afford service, but really need it? Please contact us to make arrangements.
- Q: I’m not on campus, am I covered? Our general service rates, terms, and conditions, will apply for any customers that need service outside of the Campus Roadside Program.
Note: Just Jump USA is an independent company and a contracted partner of Florida State University. By accepting services under our Florida State Operating Agreement, you agree to release indemnify and hold harmless Florida State University and the board of trustees, and its employees/agents, from liability for any claims or damages of any kind that may arise from any services performed by Just Jump USA, even if caused by the negligence of Just Jump USA, its employees or agents.
