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Florida State University - Campus Roadside Program

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All fees for the FSU Campus Roadside program will be waived and free of charge to motorists until Friday, July 5, 2019. 


Florida State University has partnered with our Campus Roadside Program to provide emergency lockout and minor roadside services to FSU Faculty, Staff, and Students. You can pay an exclusively awesome “on-campus” rate at the time of service using cash, card, cash app, or if applicable, your own roadside assistance coverage. To request priority assistance call us today! 


The Campus Roadside program is administered by us here at JustJump USA.  JustJump USA is an independently contracted partner of Florida State University; not an employee, department, or subdivision of FSU.



Campus Roadside Program Services:

  • Emergency Locksmith: Car Door Unlock Service
  • Car Battery Jump Starts
  • Car Battery Testing
  • Flat Tire Changes (Must have spare)
  • Flat Tire Tire Air Only Service
  • Emergency Gas Delivery
  • Emergency Towing Referral Service


Program Features:

  • 24/7 On Call Priority Service 
  • Track the live location of your technician and the estimated arrival time from the comfort of your phone via our advanced service tracking system. 
  • Automated Text Updates keeps you fully informed on the status of your request.
  • If eligible; costs are reimbursable by your auto club membership, car insurance, or other roadside assistance program. 
  • Multiple discounts and ongoing program promotions available.
  • Free air freshener or car sunshade on select services. 
  • Occasional Free service days!


Program Daily Rates: 

  • Auto Battery Jump Starts : $10
  • All Other Services: $15 


JustJump USA Surcharges & Fees (If Applicable) : 

  • Midnight Convenience Fee (Between 12a.m. and 7a.m.)
  • Weekend Surcharge (Weekend Convenience Fee)
  • Inclement Weather Surcharge 
  • Cancellation Fee (You called in to request service, but cancelled after your request)
  • Heat Index Surcharge (Our working conditions are greater than 88 degrees OR the local heat index is extreme)
  • Wait Time (Our technician has arrived, but you are not yet present)
  • Return Fee (You weren’t present when service initially arrived, so we had to leave and return)


FAQ:

  • Q: What do I need?  You will need to present your state issued identification. Your FSU ID card is not necessary. 


  • Q: My car is located in between another car or in front of a wall. Will I need to push it so the technician can get to it? No. Please do not push or move your vehicle. Technicians can professionally service your vehicle wherever it is parked.  


  • Q: Can my student account be charged? At this time, you can pay for services using cash, card, or cash app only.


  • Q: How long before service arrives? JustJump USA technicians strive to complete service calls in under 25 minutes from the time the call was dispatched, however, as an on demand service, the actual time of arrival may vary.  


  • Q: What if I can’t afford service, but really need it? Please contact us to make arrangements.


  • Q: I’m not on campus, am I covered? Our general service rates, terms, and conditions, will apply for any customers that need service outside of the Campus Roadside Program.


Note: Just Jump LLC / Campus Roadside is an independent company and a contracted partner of Florida State University. By accepting services under our Florida State Operating Agreement, you agree to release indemnify and hold harmless Florida State University and the board of trustees, and its employees/agents, from liability for any claims or damages of any kind that may arise from any services performed by Just Jump LLC, even if caused by the negligence of Just Jump LLC, its employees or agents.